7th February 2010 viral

Recap Of The Davos Tech Exec Interviews – The interesting interviews are from Benchmark Capital, Facebook, Ning, and Twitter.

ExoPC Tablet Teardown – Always interesting to see the inside of “magical” devices

12% of Super Bowl Viewer to Keep Tabs on the Web – Over 23% of the people on Facebook. I guess this is what happens when the NFL bans “Super Bowl Parties.”

Facebook to Allow IMAP/POP for Inbox Access – This was an inevitable move as Facebook expands its functionality.  I predict in 5 years, Facebook will be an enterprise collaboration platform like SharePoint/Office or Google Apps.

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5th February 2010 viral

Graphene transistors promise 100GHz speeds which makes me completely reconsider going forward with my Apple iPad purchasing decision.

Augmented reality mirror picks makeup for the ladies. BBC’s POD to finally get some competition? Snog, Marry, or Avoid Web 2.0 style.

Facebook Begins Rolling Out Latest Redesign assuring the creation of a new Facebook group against those changes. Oh Facebook J!

Symbian Goes Open Source, in other news, tree falls in forest, but no one there to listen.

4th February 2010 sara

Last Thursday a networking group called The Fantastic Tavern hired out a pub in central London to kick off 2010 with a discussion around social media called “2010 Trends – what’s hot and what’s not”, organised by Michelle Flynn and Matt Bagwell from EMC Consulting. Ten of the city’s top thinkers each had 5 minutes to present their top trend and the audience used the sophisticated voting method of shouting loudest (always fun!) to choose the winner.

Among the great and the good (see my blog for the full story) was Richard Sedley, Director of cScape Customer Engagement Unit, who came second with his case for the value of Behavioural Architecture. During his five minute slot he gave a number of examples of designs that positively influenced behaviour, for example painting tube stairs to look like a piano encouraged people to take the stairs rather than the escalator, or persuading people not to fly-tip near his daughter’s nursery by giving them directions to the tip (rather than displaying threats of prosecution which had been tried and failed dismally).

This school of thought originated from Dan Lockton at Brunel University, who defines ‘Designing with Intent’ as “…strategic design that’s intended to influence or result in certain user behaviour”. There’s lots of information on behavioural design on the web, and although it was framed by Richard as something that can be harnessed for good (probably because he only had 5 minutes to state his case), Dan explains that: “Sometimes the behaviour-shaping is helpful to the user; sometimes it’s serving someone else against the user’s best interests. Sometimes it’s trying to get the user to do something; sometimes it’s trying to stop the user doing something.”

When I first read this it had vaguely sinister connotations, but of course the RSS link above the header image at the top of this page is designed to make you click on it, as are the links in this text. That’s not sinister! I found a great discussion thread from a blog on exactly this subject if you want to read both sides. Hopefully we’ll all be savvy enough to notice we’re being manipulated should there be an evil conglomerate of designers intent on bending us to their every whim.

This time last year, designing with Persuasion, Emotion and Trust was heralded as the next wave in website design. Trust is key to successful persuasive design. Once we’re promised one thing and get something different that trust is broken and is very hard to get back. Back at The Fantastic Tavern, Zuzanna Pasierbinska reinforced the idea that ‘The age of tolerance is over’. Consumers are more than happy to shout (and loudly, to as many people as they can) when they get bad service or feel that trust has been violated. It’s just not worth trying to pull the wool over anyone’s eyes because it’s likely to turn round and bite you right where it hurts. Unless you’re really clever…

4th February 2010 viral

CSS Zen Garden Illustrates the Power of CSS

This is a great site that shows real-time CSS design changes by simply clicking on a new theme. What is nice about the site is that it has a lot of regions that perfectly shows how content is separated from the layout style. You can also download the files and play with the very well commented CSS so that even if you’re a beginner, you learn a lot!

Explorer Exposed Dissects the World of IE Quirks

If you’re a designer and who is trying to get a grip on a variety of IE related quirks, check this site out. What is really nice is that most of the major ones are covered and illustrated fully with detailed explanations and screenshots of the bug and fix. IE5+ are covered under the guide and is constantly updated for newer versions like IE7 and IE8.

Step-by-Step Guide to a Standards-based Site Using Expression Web 3

As someone who is learning web design, I found this 20 minute tutorial very useful. It really goes to explain some basics of Expression but also the finer details of web designing in general. If you don’t want to create your own assets, the tutorial also makes the ones in the video downloadable buy clicking on “Quick Start Guides” in the navigation.

Facebook Desktop Application Released in Silverlight 4 Beta

We all spend time on it, so why jump through the hoops of a browser? This Silverlight Facebook application adds a modern UI and cool visualizations to better show photos and comments. Many people I know use it as their default method to use the Facebook. To use it, visit the link. You can even right-click and install locally so you have a choice of running in the browser or as an application.

11 Outstanding Online Resources for Web Developers

Mashable compiles a great list of websites dedicated to improving web developer’s “nun-chuck skillz.” Included on this list are famous sites like Ajaxian, O’Reilly, and W3 Schools. Good descriptions and differentiations on about each site are described.

34 Favorite Windows 7 Tips

I could write about two dozen articles on many of the tips in this list, but why bother? Any person who reads this list will go from Windows novice to Windows power-user in minutes!

Add a Custom “Move To” Location to Windows Right-Click Menu

By default, Windows has a “Send To” feature in the context-menu, but this only copies a file. What if you want to move a file? Read about this registry key you can add.

The Art and Science of the Email Signiture

Email signatures are so easy to do well, that it’s really a shame how often they’re done poorly. Many people want their signature to reflect their personality, provide pertinent information and more, but they can easily go overboard. Why are email signatures important? They may be boring and the last item on your list of things to get right, but they affect the tone of every email you write.

Guy Kawasaki Shows Us How To Blog In Style

I agree with Guy when he says, “there’s something about a British accent. Whenever I hear it, I assume the person speaking with it is smart. Call it “accent profiling.” These ten qualities are the equivalents of a British accent when it comes to blog posts.”  I find his analysis to be true because my favorite articles are the ones that have fantastic grammar and are written in the active style.  He talks about the basics of writing that too many bloggers simply don’t apply in their work.

4th February 2010 mike

Driving back from the office on Tuesday I happened to catch the tail end of “Inside the Virtual Anthill: Open Source Means Business” on Radio 4. The program explored the “alternative way of working” that is open source development with distributed teams of contributors scattered across the globe, connected by the internet with little or no centralised direction or coordination.

The programme title is a reference to ant colonies where no individual ant directs the behaviour of others – that’s very un-ant-like apparently – instead ants are influenced by those around them. It’s a slightly leaky analogy as ants haven’t yet developed a sophisticated long-range communications infrastructure (sukz to be an ant, unable to watch silly cat videos). They can only be influenced by those in close proximity. The interconnectedness of the human equivalent shrinks the geography dramatically.

The program sets to one side the question of “free software” (perhaps refreshingly recognising the distinction between “free software” and OSS (open source software)) and instead focuses on organisational aspects, the adoption of open source approaches by commercial software companies and the application of open source techniques to fields beyond software development (eg Wikipedia, mining for gold and solving challenging problems).

Mike Shaver, VP of Engineering for Mozilla Corporation gave his definition of open source:

“the components of the software … are available for others to see, and importantly also to change and make their own.”

Seems like an entirely reasonable definition. No mention of “free as in beer”, no suggestion that only open source software is “open” software (ie software you can extend, enhance or interoperate with). Whether a particular piece of software makes a great basis for the world-conquering uber-app you’re about to create is independent of whether or not it’s proprietary. The same is true of paying for it. Some proprietary software is free just as some open source software is paid-for. (I’ll now take credit for clearing up that issue once and for all and the internet can now get on with life)

The question of WIFM (What’s in it for me?) cropped up a couple of times. Why do people devote time, energy and expertise to these various pursuits? Interestingly (and a little sadly), in the case of Wikipedia, a good number of people apparently devote themselves to trying to “ruin it for the majority” by engaging in vandalism or becoming pre-occupied with “edit wars”.

It makes you wonder if similar behaviour occurs in other fields. Are there rogue open source contributors out there trying to ruin it for the rest of us? If not, why not? Wikipedia’s immediacy makes it an easy target (there’s talk of change). Does a stricter review process weed-out such undesirables from other fields? Is the higher barrier-to-entry acting as a disincentive? Or is the population of software developers simply more warm-hearted, law-abiding and well-meaning than the general population? I suspect not.

There was an interesting foray into other applications of open source techniques including the story of Goldcorp told by founder Rob McEwen. Goldcorp offered a challenge to the community: we’ll share all the data we have on our gold mine if you tell us where we’re likely to find more gold. There’s not much incentive there for people so a prize fund totalling over $500,000 was offered (that’s the WIFM box checked). It was a controversial but successful experiment with over 1400 downloads of the dataset and significant finds at the locations suggested by the winners. Perhaps there is something in this. Local government too was mentioned as a rich seam of potential for open source collaborative working. Often similar projects are duplicated over and over in each county / state. it seems to me though, that what’s preventing that from happening today is some centralised direction and control, supposedly the antithesis of open source.

Professor Thomas Malone of the MIT Sloan School of Management and author of The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life talked of the evolution of business from the traditional, large-scale hierarchical organisations of today to more networked, decentralised and democratic organisations of tomorrow. He argues that you can achieve the economic benefits of large organisations while also enjoying the more human benefits of small organisations such as freedom, flexibility, motivation, creativity and cites Wikipedia as an example: “An amazing organisational invention”.

I’m happy to accept that Wikipedia is an amazing organisational invention. But a blueprint for future businesses? For one thing the argument is based on a false premise: that traditional organisations can’t support freedom, flexibility, motivation and creativity. I see plenty of all those things around Microsoft and we’re not unique in that. Those things can survive and even thrive in a large organisation.

But if I build my business on the open source model, what about practical issues like revenue and remuneration. I’m assuming we’re not talking of a utopian vision where everyone works for the common good and shares in the fruits of their labours. Software development costs a lot of money. Someone, somewhere has to pay. Firefox (250+ employees at Mozilla Corporation and upwards of $50M in revenue from Google in 2006) and Linux (the 4-500 IBM employees mentioned in the programme you can be sure are being rolled into those IBM hardware costs and service agreements) aren’t free. There’s nothing wrong with that. It’s just a different form of payment.

I’m assuming our business is in business to make some money and the people that do work for us have families to feed. How would that work? Who would determine how people were rewarded? Who would be the arbiter? Who would do the “back-room” work that’s essential when people are “in employment”? Who would decide the relative value of these different functions? Surely we’re already starting to introduce some of the infrastructure that supports today’s traditional organisations (and perhaps, the argument goes, inhibits them). I see no way around this. What I do see is both models embracing aspects of the other.

We see a move in “traditional” organisations to become more decentralised, less dependent on location and embracing new ways of working while at the same time the open source examples given in the programme (such as Mozilla and IBM) actually use a hybrid model with some centralised, controlled resources supported by a broader community of contributors. Perhaps in 10 years time we’ll find ourselves unable to make the distinction and wonder what all the fuss was about?

You can listen to the programme in full on BBC iPlayer (UK only).

4th February 2010 sara

image The Gadget Show is back on our screens, kicking off on Monday 1st Feb with a show featuring everything from clothing that keeps you cool, Sat Nav phones, dune buggies, 3D TV and eBooks. The show was even more of an homage to (read, copy of) Top Gear and Brainiac than the last series – I think the male presenters must have been to the Jeremy Clarkson school of presenting during their break.

Amid the regular reviews of ultra thin TV’s (good times) and eReaders (bad times – I’m an eBook luddite), one actually sparked my interest. The team chucked an ioSafe Solo USB Rugged Hard Drive out of a three-storey window, blasted it in fire and dropped it into a swimming pool to test the manufacturer’s claims that whatever you put inside would survive*. “This is great!”, I thought. Having fallen victim to the draw of possessing beautiful yet flimsy hardware – I slipped on some ice and fell on the bag that housed my lovely brand new Toshiba Portege R500 Notebook – I’ve changed camps and for the time being am choosing function over form.

My colleague James O’Neill used to work for RM who made huge bulking great computers. Although you might have needed 4 people to lift it, it would only break whatever it was dropped on, whereas its competitor the Spectrum would break if you so much as looked at it the wrong way. Sure, I like my gadgets to look pretty, but they have to do what I expect them to do, otherwise I quickly lose interest. The gadget show looks pretty – it’s slick, the presenters are well groomed (I hesitate to say good looking but then I’m a girl,I reckon Suzi has quite a male following) – but the substance is lacking in substance.

After all that, and despite the obvious advertising inference, growing up with the Generation Game and Crackerjack makes the gadget giveaway horribly compelling. I had a two second fantasy where I won the lot and sat wallowing in the middle of a roomful of toys. I’ve succumbed and entered, which might spell the end of my desire to put function over form…

*For anyone that’s interested, the ioSafe Solo survived being thrown out of a window and being torched but not being thrown into a pool. So don’t take it swimming.

4th February 2010 viral

Google Releases Tablet Concept – Maybe Google should finish their OS first, no?
File-Sharing Scam on Twitter – Twitter suggests different passwords for each service.
Windows on iPad via Citrix – An IT administrators dream?

4th February 2010 sara

… I’m Sara, and I’m the newest member of the Evangelism team here at Microsoft UK.

Part of the reason I’m psyched about joining the team is I get the chance to start this blog. Underbelly is a place to discuss web related hot topics, interview key folk in the industry and most importantly find out from you what you want to read about – and then go write about it! You can contact me through this blog, on Twitter and a ton of others. I’m keen to dig deep to root out the most interesting stories and discussions around, so please get in touch. I’ll be on the road too, so if you’re holding a user group, a tweet up or any other event let me know and I’ll try and be there.

I’m not a developer, but I’m an enthusiastic web geek so I’ll be roping in the boys (my manager Marc Holmes, Eric Nelson, Mike Taulty, Andrew Fryer, James O’Neill, Paul Foster, and Matt Deacon) and particularly Mike Ormond and Viral Tarpara to help me out as I try to figure out what’s interesting. Yep – I’m the only girl on the team!

When I’m not obsessing over the latest web app/design I’ll be engrossed in a movie (anything from Blade Runner or Kung Fu Hustle to Monsters, Inc.), out running with my dog or going to a gig (preferably rock). I hope we’ll get to know each other over the next few months and that this is the start of a beautiful relationship.

Welcome to Underbelly!